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Privacy Policy

CasaOrnexa Privacy Commitment

1. Our Commitment to Your Privacy

At CasaOrnexa, we value the relationship we build with our visitors. This statement outlines how we handle your personal information with integrity and transparency. Our practices are designed to align with the Swiss Federal Act on Data Protection (FADP).

If you have questions regarding this document, please reach out to us:

2. Collection of Information

To provide a reliable shopping experience, we collect information in two ways:

  • Direct Interaction: Details you provide when placing an order, such as your name, delivery address, and contact information.
  • Automated Technologies: Technological data collected as you navigate our site, including your IP address, browser type, and how you interact with our pages.

3. Purpose of Data Processing

We use your details for the following specific reasons:

  • Order Management: To fulfil the contract of sale and ensure your dress reaches your Swiss address.
  • Website Optimisation: To understand usage patterns and improve our website layout for a smoother user journey.
  • Security: To identify and prevent unauthorised access or fraudulent activity.
  • Consent-Based Marketing: To share updates and offers only if you have given us explicit permission to do so.

4. Advertising and Third-Party Partnerships

We work with Google and other third-party vendors to show relevant adverts to our audience.

  • Cookie Usage: These partners use cookies to serve adverts based on your previous visits to our site.
  • Data Sharing: We share limited digital identifiers with Google to measure the effectiveness of our campaigns and provide a tailored experience.
  • Your Control: You can manage how these partners use your data by visiting the Google Advertising Settings or the Network Advertising Initiative opt-out page.

5. Safeguarding Your Information

We implement appropriate physical and electronic measures to prevent the loss, misuse, or alteration of your information. Access is restricted to authorised personnel who require the data to perform their specific duties.

We retain your information only for as long as necessary to meet our service obligations or Swiss legal requirements.

6. Your Rights in Switzerland

Under the FADP, you have clear rights regarding your personal information:

  • Access: You can request a copy of the data we hold about you.
  • Correction: You may ask us to update inaccurate or incomplete details.
  • Deletion: You can request the removal of your data where legally permitted.
  • Objection: You have the right to stop the use of your data for marketing purposes.

To exercise any of these rights, please email us at support@casaornexa.com .

7. External Links and Policy Updates

Our website may contain links to other platforms. We are not responsible for the privacy practices of those sites. We may update this statement occasionally to reflect changes in Swiss law or our business operations.

We encourage you to review this page periodically.